Utah DWS & Welfare Office Directory

Find your nearest Utah Department of Workforce Services (DWS) and welfare offices by county or region. Learn about available services, office hours, what to bring, and tips for your visit. This guide also includes a map of major office locations and advice for remote or online alternatives.

DWS & Welfare Offices by Region

Below is a directory of major Utah DWS and welfare office locations, grouped by region. Each office provides services such as SNAP, Medicaid, TANF, child care, employment help, and more. For a complete list or to confirm services/hours, call ahead or use the state's official office locator.

  • Metro Employment Center
    720 S 200 E, Salt Lake City, UT 84111
    Phone: (801) 526-0950
    Hours: Mon-Fri 8am-5pm
    Services: SNAP, Medicaid, TANF, employment, EBT, child care, walk-in & appointments
  • South County Employment Center
    5735 South Redwood Road, Taylorsville, UT 84123
    Phone: (801) 269-4700
    Hours: Mon-Fri 8am-5pm
    Services: Full range, document drop-off, language access
  • West Valley Employment Center
    2750 S 5600 W, West Valley City, UT 84120
    Phone: (801) 957-7400
    Hours: Mon-Fri 8am-5pm

  • Provo Employment Center
    1550 North 200 West, Provo, UT 84604
    Phone: (801) 342-2600
    Hours: Mon-Fri 8am-5pm
  • American Fork Employment Center
    557 West State Road, American Fork, UT 84003
    Phone: (801) 492-4200
    Hours: Mon-Fri 8am-5pm

  • Ogden Employment Center
    480 27th Street, Ogden, UT 84401
    Phone: (801) 626-0300
    Hours: Mon-Fri 8am-5pm
  • Clearfield Employment Center
    1290 E 1450 S, Clearfield, UT 84015
    Phone: (801) 776-7800
    Hours: Mon-Fri 8am-5pm

  • Logan Employment Center
    180 N 100 W, Logan, UT 84321
    Phone: (435) 792-0300
    Hours: Mon-Fri 8am-5pm
  • Price Employment Center
    475 W Price River Drive, Price, UT 84501
    Phone: (435) 636-2300
    Hours: Mon-Fri 8am-5pm

  • St. George Employment Center
    162 N 400 E, Bldg B, St. George, UT 84770
    Phone: (435) 674-5627
    Hours: Mon-Fri 8am-5pm
  • Cedar City Employment Center
    176 E 200 N, Cedar City, UT 84721
    Phone: (435) 865-6530
    Hours: Mon-Fri 8am-5pm
Online Options: Many services can be handled online via MyCase or by calling the DWS Customer Service line. See also our FAQ for remote help.
Utah USA Map

What to Expect During an In-Person Visit

  • Check-In: Most offices use a front desk or kiosk for check-in. Staff may ask for your name, reason for visit, and what services you need.
  • Document Submission: Bring originals and copies of required documents (see Documents Required).
  • Appointments and Walk-ins: Some services require appointments (especially interviews), but most offices also accept walk-ins. Wait times vary.
  • COVID-19 Changes: Masking, social distancing, and adjusted hours may be in effect. Some offices may offer limited in-person services—call ahead.
  • Language & Accessibility: Interpretation services and accessibility accommodations are available. Ask at check-in if you need help.

Tips for Preparing for a Visit

  • Bring: Photo ID, proof of address, Social Security numbers (if available), income verification, and any relevant paperwork. See Documents Required.
  • Time Your Visit: Mornings and early afternoons are generally less busy than late afternoons or the first/last days of the month.
  • Accessibility: If you need wheelchair access, language interpretation, or other accommodations, call in advance or alert staff on arrival.
  • Child-Friendly: Most offices have waiting areas, but childcare is not provided. Bring snacks/books for kids if needed.
Quick Tips for Office Visits
  • Long Waits? Sign in early; bring water and reading material. If possible, use online services for faster results.
  • Online & Phone Alternatives: MyCase allows you to upload documents, check status, and communicate securely with DWS online.
  • Need to Schedule? Some interviews must be scheduled. Call your local office or the statewide DWS line: (866) 435-7414.
  • Community Help: If you need urgent help (food, shelter, legal), try 2-1-1 Utah or view Community Resources for more options.

Related Resources

  • 2-1-1 Utah – Community resource hotline for food, housing, and more.
  • Community Resources – Nonprofit and local help.
  • Utah Welfare FAQ – Answers to common questions about applications and offices.
  • Utah MyCase – Online portal for application status, document upload, and more.

FAQ: Utah DWS & Welfare Offices

How do I find the nearest office?
Use the official DWS office search or call 1-866-435-7414. Offices are listed above by region.
Can I handle all welfare business online instead of visiting?
Most applications, renewals, and document uploads can be done on MyCase. Some interviews or verifications may require an in-person visit, but DWS encourages online or phone use whenever possible.
What if I can’t travel to an office?
Request phone appointments, mail documents, or use online tools. For those with disabilities or transportation barriers, DWS can provide reasonable accommodations. Contact your local office or the statewide line to discuss options.
What should I bring to my appointment?
Bring identification (photo ID), proof of address, Social Security cards or numbers, pay stubs or other income proof, and any program-specific required documents. See our documents checklist.
What if I have a problem with my visit or staff?
If you feel you were treated unfairly, ask to speak to a supervisor. You may also contact DWS customer relations via their website or hotline to file a complaint or request a review.
Are offices open on weekends or evenings?
Most offices are open Monday through Friday, 8am–5pm. Some locations may offer extended hours on select days, but always call ahead to confirm.
How do I access remote or phone services?
Call the statewide DWS number (866-435-7414) or your local office for phone interviews, status updates, and to request accommodations. Many services are now available online through MyCase.