Utah Utility Assistance: HEAT, LIHEAP & Energy Bill Help

Struggling to afford your utility bills in Utah? The state offers several programs—most notably the Home Energy Assistance Target (HEAT) program, Utah's version of LIHEAP—to help eligible households pay for heating, cooling, and essential energy services. This page explains how to qualify, apply, and maximize support from Utah's utility assistance resources.

What is Utah Utility Assistance?

Utah Utility Assistance refers to a set of programs designed to help low-income individuals and families cover the cost of energy bills, prevent disconnection, and stay safe through Utah’s cold winters and hot summers. The main program is HEAT, which is funded by the federal LIHEAP (Low Income Home Energy Assistance Program). Other local and utility-sponsored programs may also be available, especially in times of energy crisis.

HEAT Program Eligibility in Utah

To qualify for the HEAT program in Utah, you must:

  • Be a Utah resident (U.S. citizen or eligible non-citizen).
  • Be responsible for paying your home's heating or cooling costs, either directly or as part of rent.
  • Meet income limits, which are based on household size (typically up to 150% of the Federal Poverty Level).

Priority is given to households with vulnerable members—such as elderly, disabled, or families with young children. Use our Benefits Finder to check if you qualify for utility assistance and other Utah programs.

How to Apply for Utility Assistance in Utah

  1. Gather Required Documents: You’ll need proof of income (pay stubs, Social Security, unemployment), photo ID, Social Security numbers for all household members, recent utility bills, and proof of residency. See full documentation list.
  2. Apply Online, In Person, or by Mail: Utah’s HEAT applications are managed through local agencies. You can apply online, or contact your local HEAT office to apply in person or by mail. Some counties offer phone interviews for seniors or those with disabilities.
  3. Wait for Approval: Processing times vary, but you can check your application status through your local agency. If approved, payment is made directly to your utility company.

If you are facing immediate disconnection, ask about crisis assistance—some HEAT agencies can expedite applications for urgent need.

What Help Can I Get?

  • HEAT (LIHEAP): One-time payment per year (Nov–Sept) to your utility company, amount based on household size, income, and energy burden.
  • Crisis Assistance: Extra help if you are facing shut-off or have received a disconnect notice.
  • Weatherization: Free energy-saving home upgrades for qualifying households (insulation, furnace repair, etc.).
  • Utility Company Aid: Some Utah utility providers offer their own assistance or payment plans—ask your provider or check their website.

These programs do not cover all utility costs, but they can significantly reduce the risk of disconnection and make bills more affordable.

Frequently Asked Questions: Utah Utility Assistance

The HEAT program typically runs from November 1 through September 30 each year. Households in crisis (e.g., with a shut-off notice) can often apply year-round. Check with your local HEAT office for dates and details.
If you have a shut-off notice, contact your local HEAT office immediately and explain your situation. Many agencies offer expedited or crisis processing for disconnections. You may also be eligible for utility company payment plans or other emergency support. Explore local crisis resources for more help.
Yes. HEAT can assist with both heating (natural gas, propane, electricity, wood, etc.) and, in some counties and situations, cooling costs (electricity for air conditioning). Assistance depends on funding and your household’s circumstances.
Generally, your income must be within the HEAT/LIHEAP guidelines, but some expenses (like medical costs) may be deducted. Always check with your local office—sometimes exceptions or additional programs are available for near-eligible households.
Payments are made directly to your utility company (or to your landlord, if utilities are included in rent). You will receive a notice when assistance is approved and sent.
Visit Utah HEAT Program for official details, or find your local HEAT office here. Our Benefits Finder and FAQ offer more guidance and tips.

Related Guides & Resources